Letters to the Editor
Editor’s SERVE comments unfair
Dear Editor,
I will leave the responses to why the university doesn’t hire a “real doctor” to someone else, but I have to strongly disagree with your assessment of the people who operate SERVE and do the work on our information systems. Since you asked, yes, I know where their offices are, but, I digress. As far as customer service and prompt attention I find the IT people to be incredibly responsive. They are polite, do an excellent job at triage of computer problems and always end up making things work the way they are supposed to. In five years I have never once had anyone from SERVE fail to solve my computer problem or at least explain to me why it won’t do what I think it should. Be it a student worker or a well-paid professional employee, they all seem to want to do their job correctly.
Perhaps a private education rather than a heavily subsidized public education might meet your needs better. I’m sure they would provide you with a full-time physician for every 100 students and all the “stronger medicine” you could want, not to mention your own computer technician and a personal trainer. Or not. Oh, by the way, that 45-minute wait in Student Health Services?
When was the last time you didn’t wait 45 minutes in any health services setting? ’Tis a rude world that awaits you I fear.
Sincerely,
Sara Faircloth
Program Coordinator
American Humanics Nonprofit Certification Program and
Service Learning